Accessibility at Storage Redbridge
Storage Redbridge is committed to providing an accessible and inclusive online experience for all customers, including people with disabilities. Our goal is to make it as straightforward as possible for everyone to find information about storage in the Redbridge area and to use our services independently and with confidence.
Our Accessibility Commitment
We aim to align our website and digital services with the Web Content Accessibility Guidelines WCAG 2.1 Level AA. These guidelines are recognised as the international standard for improving online accessibility and usability. By working towards WCAG 2.1 AA, we strive to ensure that visitors to our Storage Redbridge website can perceive, understand, navigate and interact with our content more easily.
Accessibility is an ongoing process. We regularly review our site, prioritise improvements and seek feedback from users to help us identify and resolve barriers that may affect people using assistive technologies or alternative ways of accessing our content.
Screen Reader Support
The Storage Redbridge website is designed to support users who rely on screen readers and other assistive technologies. We aim to use clear page structures, meaningful headings and descriptive labels so that content is announced in a logical and predictable order.
Where possible, we provide text equivalents for non-text content, such as images or icons. This supports users who cannot see visual content or who prefer text-based descriptions. We also try to avoid conveying essential information using colour alone, helping users with visual impairments or colour vision differences to access our services in the Redbridge area more easily.
Keyboard Navigation
Our site is built to be navigable using a keyboard alone, without requiring a mouse or touchpad. This supports users with vision, mobility or motor impairments who rely on keyboard input or alternative input devices.
We aim to provide a visible focus state so that users can see which element is currently selected on the page. Navigation menus, buttons, form fields and interactive controls are intended to be reachable in a logical tab order, helping users move efficiently around the Storage Redbridge website and complete tasks such as making storage enquiries or locating information about Redbridge storage facilities.
Supported Browsers and Devices
We design our website to work on modern browsers and a range of devices, including desktop computers, laptops, tablets and mobile phones. Responsive layouts, readable text and clear contrast levels are used to improve overall accessibility and to support people accessing Storage Redbridge information in different environments and with different personal settings.
While we aim to provide a consistent experience, some older browsers or very small screens may not fully support all features. We encourage users to keep their browsers and assistive technologies up to date where possible.
Ongoing Improvements
We understand that accessibility is not a one-time project. We continue to review our content, design and coding practices to identify issues and opportunities for improvements. This includes testing against WCAG 2.1 AA guidance, reviewing feedback and considering accessibility from the earliest stages of new features or updates.
If we become aware of specific barriers on our site, we work to address them as soon as it is practical to do so. Our aim is to provide a storage website for the Redbridge area that is clear, consistent and as accessible as we can reasonably make it.
Requesting Help or Accessibility Adjustments
If you experience any difficulty using the Storage Redbridge website, or if you find content that you cannot access, we want to hear from you. You can contact us to:
Report an accessibility issue or barrier you have encountered.
Request information about our storage services in a different format, such as large print or a more accessible digital version.
Ask for guidance on how best to use our website with your assistive technology.
Provide feedback or suggestions that could help us improve accessibility for everyone.
To make an accessibility request or to share feedback, please use the standard contact options provided on our website. When you contact us, it is helpful if you can explain which page or feature you were using, what device or browser you were on and, if applicable, what assistive technology you were using. This information helps us understand the problem and work towards a suitable solution for you and other users of Storage Redbridge.
